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After sales service
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Our sales and ordering process has only one aim: to process, despatch and deliver our customers product orders as quickly as possible. |
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| The process starts immediately an order is received with an assessment of the actions required to fulfil the order against the customers stated need: 1. required delivery date/manufacturing deadline, 2. product ex-stock or 3. location, availability, ordering and delivery of stock from external supplier and 4. shipment routing and transportation mode. |
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| After picking, and or receiving product inward, the consignment undergoes a rigorous checking process before it is despatched. The checking process includes: packaging integrity to obviate spillage or contamination en route, labelling for correct quantity and quality, batch number, product name and code, customer delivery address and all consignment documentation present and correct. |
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Contact us for further information |
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